Hydrobath Manual & Help
Keep your hydrobath running smoothly with our easy-to-follow guides and troubleshooting advice. Whether you’re setting up for the first time or fixing a small issue, this page will help you get the best performance from your Wet Pets hydrobath.
Hydropbath Pro ULTRA - Trouble Shooting Guide
We hope you have a trouble free experience with your Hydrobath. However we do get asked some common questions and to help you we have listed some of these below. Hould you still have any questions, please feel free to contact us.
Q: My Hydrobath is not heating up.
A: 1. CHECK - Is the Hydrobath switched on?
2. Is the heater switch in the ON position?
3.Are bubbles coming off the heating element?
4. I require cooler or hotter water (see temperature setting instructions enclosed).
5. Is your water supply filling the tank up quickly enough? Generally a min. 14bar pressure is required for optimum operation.
6. Is the heater indicator light on?
7. Is the Hydrobath filling with water quick enough?
Q: When I switch the heater on, the mains electrics trip out.
A: 1. Is the pump working okay?
2. Check the fuse in the plug.
3. Has the heater been switched on with no water in the tank?
Q: The ball float does not shut off so it keeps filling with water OR water is coming out of the breather pipe at the rear of the hydrobath.
A: 1. Have you accidentally twisted the float arm to the wrong position when connecting the water supply?
2. Is the ball float connected to the float arm?
Q: Water is leaking from the hose connection.
A: 1. Did you put PTFE tape on before fitting?
Q: My wash water runs straight into drain
A: Is the drain tap open?
Q: The power shower is not powerful enough or loses power
A: 1. Have you put too much shampoo in tank? Excessive foam can cause drop in power due to bubbles.
2. If you are bathing a large dog, perhaps you did not transfer enough water?
3. Is the flow control valve fully open?
Q: Hair is getting caught in the pipes
A: Is the filter bag fitted and is it secured?
Q: There seems to be a smell coming from the Hydrobath
A: 1. The bath requires cleaning thoroughly, please refer to your maintenance guide.
2. Smells can be caused by the drainage to your premises and is not the Hydrobath causing this to happen, it may be worth checking into this.
Q: I want to clean the outside of the Hydrobath, what should I use.
A: 1.To clean the exterior use mild soapy warm water to clean off excess dirt.
2. To polish, use any type of interior vinyl car cleaner, brings them up tike new!
Water leaking from Hydrobath test:
If for any reason there seems to be water leaking from the Hydrobath
please carry out these tests. If each test does not find the issue, please
move on to the next test.
Test 1
1. Ensure the floor around the bath is dry.
2. Isolate the water supply (hose pipe on parlour or pump wall switch on a van).
3. Close the drain valve on the bath.
4. Switch the left hand lever to rinse and fill the wash tank from the rinse tank.
5. Once this is filled remove the round lid on top of the rinse tank.
6. Switch the left hand lever over to wash and fill the rinse tank from the wash tank.
7. Do this several times and check for any water leaks.
8. If water begins to leak from the underside of the bath the leak is more than likely a rubber hose on
the underside of the bath.
Test 2
1. 2. 3. 4. Fill your rinse tank to the top, making sure the wash tank is empty.
Isolate the water supply (hose pipe on parlour or pump wall switch on a van).
Leave overnight and check for puddles in the morning
If a puddle is present the leak is possibly a crack in the rinse tank or a leak on the outlet at the
bottom of the tank.
Test 3
1. 2. 3. 4. Fill the wash tank and make sure the rinse tank is empty
Isolate the water supply (hose pipe on parlour or pump wall switch on a van).
Leave overnight and check for puddles in the morning
If a puddle is present the leak is possibly a crack in the wash tank or a leak on the outlet at the
bottom of the tank.
Test 4
1. 2. 3. 4. 5. 6. Isolate the water supply (hose pipe on parlour or pump wall switch on a van).
Completely empty the rinse tank and the wash tank.
Reinstate the water supply and check for leaks.
Do not use the pump inside the bath.
Leave for 1 hour and see there are any leaks.
If the bath leaks at this point, it is a leak between the water supply and the bath. (In the parlour the
hosepipe connection and the bath, on a van between the water fill pump and rear of the bath)
Test 5
1. 2. 3. 4. With the wash tank full leave overnight
In the morning check the water level to see if water level has dropped.
If water level is the same, drain the water out and c
